Comments should be related to the review you are posting under and answers should be informative and be relevant to the question you are answering. We do not accept hate speech, harassment, personal threats, rudeness or content that is pornographic, obscene or violent or is otherwise inappropriate as determined by Firstmaid in our sole discretion. Abuse towards staff and moderators will not be tolerated.
Don’t publicize other people’s private information. Please don’t post close-up photos or videos of other patrons without their permission, and don’t post other people’s full names unless you’re referring to service providers who are commonly identified by or commonly share their own full names.
Conflicts of interest
If you are affiliated with a pharmaceutical brand or retailer, we remind you that your contributions should be unbiased and objective. For example, don’t rate all your own medicines 5 stars and don’t give all your competitors 1 star ratings only. Encourage your customers and networks to rate and review, but don’t tell them how they should rate or review your products. Bias will be determined by Firstmaid staff and portions of your content may be removed at our discretion.
Don’t post advertising in your reviews, comments, etc. This includes viral advertising, links, promotions, etc. Product recommendations are acceptable depending on the context. Our content team has the final say in ambiguous cases.
Don’t post external links that are irrelevant or lead to unsafe/offensive websites.